What type of questions should be avoided during incident discussions to promote an open dialogue?

Closed-ended questions can limit the responses from individuals involved in incident discussions, which can hinder open dialogue. These questions typically allow for only a simple "yes" or "no" answer and do not encourage participants to elaborate or share their thoughts in depth. An open dialogue is essential during incident discussions to gather comprehensive information, understand different perspectives, and promote a culture of safety and transparency.

By avoiding closed-ended questions, safety officers can foster an environment where individuals feel comfortable expressing their viewpoints and sharing valuable insights that may lead to identifying root causes and implementing effective solutions. This kind of interaction encourages collaboration and may help uncover deeper issues that may not be immediately obvious, ultimately contributing to a safer work environment.

Other types of questions, such as leading questions or yes/no questions, can also restrict open communication, but closed-ended questions are particularly limiting in discussing incidents where nuanced information is crucial.