Which method is effective for training staff on a new SOP?

Interactive training sessions are highly effective for training staff on a new Standard Operating Procedure (SOP) because they engage employees in active learning. This method allows participants to ask questions, seek clarification, and practice the procedures in real-time with guidance. Interactive sessions can cover various learning styles, accommodating visual, auditory, and kinesthetic learners through demonstrations, role-playing, and group activities.

Furthermore, this hands-on approach fosters better retention of the information since staff can immediately apply what they've learned in a supportive environment. They also promote collaboration and teamwork, as employees can learn from one another's experiences and insights during the training.

In contrast, relying solely on written communication may not effectively convey the nuances of the SOP, and informal discussions might lack the structure necessary for comprehensive understanding. Sending emails with attachments also risks having the information overlooked or misunderstood, as it lacks the discussion and interactive component that enhances comprehension and retention.